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Sustainability: No Longer an Option for Retailers

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By Julia Gallo-TorresContributing Editor

Increasing concern about climate-related events has made consumers more aware of environmental issues. Their demand for climate-friendly products has pressured food manufacturers and now retailers to ramp up their sustainability game.

For retailers, sustainability is no longer an option. A Coca-Cola study showed 56% of GenZs and 45% of Millennials consider environmental sustainability most of the time they shop. Forward-thinking companies address consumers’ sustainability concerns to increase their loyalty:

These attitudes show environmental sustainability is quickly becoming the price of business, as consumers actively seek products with these claims. A myriad of food manufacturing companies have responded with labels such as Fairtrade, LEAF, Marine Stewardship Council, Rainforest Alliance, etc.

Grocery retailers, though slower than manufacturers to respond, also have been making strategic moves:

One hurdle that both manufacturers and retailers have to overcome is consumer trust in sustainability claims. This study also found an issue with trust, as little more than half (53%) of respondents indicated they never/only sometimes believe environmental claims. 45% said they’d need a third-party validation in order to trust the claims. Greenwashing has been in the news lately as some corporations have invested more heavily in PR than actual sustainability initiatives.

This is at least indicative of awareness of consumer sentiment regarding the issue. But manufacturers and retailers alike have no choice but address sustainability moving forward.

Julia Gallo-Torres is a market researcher who enjoys following consumer food trends. Previously, she held a variety of executive editor positions on food manufacturing and ingredient magazines. She regularly contributes to the forkpitch.com site. www.linkedin.com/in/juliagt/

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